Client Rights & Consumer Information

Clients have the right to access and manage their health care information, which is essential for fostering emotional resilience on their healing journey. You may request copies of your health care records by submitting a written request to the licensee. Requests will be handled in accordance with applicable state and federal privacy laws, ensuring your self-awareness regarding your personal data is respected.

Notice to California Clients

The Board of Behavioral Sciences receives and responds to complaints regarding services provided within the scope of practice of (marriage and family therapists, licensed educational psychologists, clinical social workers, or professional clinical counselors). You may contact the board online at www.bbs.ca.gov or by calling (916) 574-7830.

California Board of Behavioral Sciences,

1625 N Market Blvd., Suite S-200,

Sacramento, CA 95834

Notice to Texas Clients

Texas clients may contact the Texas Behavioral Health Executive Council for information regarding licensure or regulatory matters. Council contact information is available on the Council’s official Contact Us webpage: https://bhec.texas.gov/contact-us/

If you believe your consumer rights have been violated, you may file a consumer complaint with the Office of the Attorney General’s Consumer Protection Division. Information on submitting a complaint is available through the Attorney General’s Consumer Protection webpage: https://www.texasattorneygeneral.gov/consumer-protection

Texas Behavioral Health Executive Council

1801 Congress Ave., Ste. 7.300

Austin, Texas 78701